Flying out of Provo, Utah? It's a gorgeous city and airport! You'll want to read our Provo airport review and why the recent remodel doesn't wow us because of this one reason.
Where is the Provo Airport?
We had the opportunity of flying out of (and into) the Provo Airport recently. While a small airport, there are some pros and cons that we want to make you aware of on your next flight. Read on to get our full Provo Airport review! the airport is located about 30 minutes south of the Salt Lake City airport.
Who are the major airline carriers at the Provo airport?
Allegiant Airlines is the major jet carrier for the Provo Airport. You'll also find smaller planes flying as the Utah Valley University Aviation program uses Provo Airport as their home base. There also seems to be some carriers that come and go. Recently in 2022, Breeze Airways began flying in and out of the airport.
The Pros:
We found the staff at the airport to be really friendly and nice. Anytime we had a question, they answered it.When you land at Provo Airport, you don't have terminal gates. You walk down an outdoor ramp off your plane. (A first for a big airport flyer like me). Since it was raining I didn't know where they would be bringing our gate checked carseat and stroller. I asked an employee and he walked me to the underneath of the plane and showed me where they typically bring the gate checked items. He also said if I didn't want to wait if the weather was bad, the ground crew would bring it to the baggage claim for me. Before leaving me, he asked if there was anything else he could help me with.
Rental cars are available at Provo Airport. It's really nice and convienent to get off your flight and walk right up to the rental car counters. No off site shuttling, no worrying about getting a ride into town to get a rental car.
Parking is half the price of the Salt Lake Airport and you only have to walk a few feet from where you parked to the inside of the airport.
Security is really friendly. Although a little extremely thorough. I think it's the first time, ever, that I've had one of my bags random checked by TSA.
They answer their phone! After a short recorded message, a LIVE person answered the phone after several rings. They were friendly and directed me immediately to the Allegiant desk. They also answered a question that I had about transportation promptly.
You can see planes take off and land. The kids loved that the runway was literally outside the waiting room windows. They loved watching all of the small planes take off and found it really entertaining.
The Provo Airport offers bus service to FrontRunner. Which is really nice.
The airport offers nice seating while you wait for your flight and a cafe to eat at with food that fits a variety of dietary needs as well.
Con
We had a great time flying out of the Provo Aiport on Breeze Airways (we even left the gate 15 minutes early!) But our flight got cancelled on the way back. We had to drive 10 hours through the night in order to make it back for work the next day. This is NOT the only time this has happened either! It's happened several times on Allegiant as well. You can read our full Allegiant airline review. Online reviews for both budget carrier airlines is not very favorable and it would be nice to have at least one somewhat reliable airline carrier that flew there. But Breeze Airways just keeps announcing more and more flights opening up but is struggling to handle the flights it currently has! When our flight got cancelled, the next available flight back to Provo was two days later on Breeze. And we heard THAT returning flight had a several hour delay as well!
Final Thoughts
The airport remodel is beautiful and the airport itself was wonderful to fly in and out of. If the airport could figure a way to draw more reliable budget friendly air carriers they would probably have more people get drawn to fly out of Provo. We used to fly Avelo airlines out of another small airport in Utah, and LOVED it! It even made us switch from going to the Provo Airport, despite the new airport remodel. If the Provo Airport could take that airline and airports concept and get some better airlines in, it would be a winning combination for seasoned travelers like my family!
Leave a Reply